Frequently Asked Questions

About Hendy.ART

What is Hendy.ART?

Hendy.ART brings a Belgian artist’s love of Japanese culture to wearable art and everyday accessories. Explore original designs that let you carry a little creativity with you.

Products

Where can I find details about a product?

Check the individual product page for its description and available options. If you need more information before ordering, please contact us.

How do I choose the right size?

Refer to any sizing information provided on the product page. If you’re unsure which size to choose, please contact us before placing your order.

How should I care for my purchase?

Follow the care instructions supplied with your item or listed on its product page. Care requirements can vary by product.

Orders and delivery

Where can I find shipping costs and delivery information?

Please review our shipping policy for current delivery information.

Can I change or cancel my order?

Please contact us as soon as possible with your order number and the change you’d like to request. We’ll confirm whether a change is still possible.

Returns and support

What is your return policy?

Please review our refund policy for return conditions and instructions before requesting a return.

What should I do if there is a problem with my order?

Please contact us with your order number and a description of the issue. For a damaged or incorrect item, include clear photos so we can review the problem.